Problem-solving Methods for QuickBooks Desktop Error 1920

QuickBooks Desktop Error 1920 is a common issue that arises during the installation or update of QuickBooks. This error occurs when the QuickBooks Database Manager Service (QBCFMonitorService) fails to start. Understanding the causes, recognizing the symptoms, and applying effective solutions are crucial to resolving this issue. This guide provides a detailed overview of QuickBooks Desktop Error 1920, including 12 comprehensive solutions.
This QuickBooks error 1920 can be complicated and time-consuming to resolve without professional help. Our experts are here to assist you. Reach out to us at +1 888-704-1357 for immediate support.

Causes of QuickBooks Desktop Error 1920

  1. Insufficient Permissions: The user account lacks the necessary permissions to install or update QuickBooks.
  2. Corrupted Installation File: The installation file may be corrupted or incomplete.
  3. Conflict with Other Software: Other installed software may interfere with the QuickBooks installation process.
  4. Incorrect Configuration of QuickBooks Database Manager: Misconfigured settings can prevent the Database Manager Service from starting.
  5. Antivirus/Firewall Interference: Security software can block the installation or update process.
  6. Network Issues: Network connectivity problems can interrupt the installation or update.
  7. Insufficient Disk Space: Lack of adequate disk space can prevent the installation or update from completing.
  8. Corrupted Windows Files: Corrupted system files can interfere with the QuickBooks installation or update.
  9. Old or Outdated QuickBooks Version: Using an outdated version of QuickBooks can cause compatibility issues during updates.
  10. Damaged Microsoft .NET Framework: QuickBooks relies on the .NET Framework, and any issues with it can cause Error 1920.
  11. Windows User Account Control (UAC): UAC settings might be restricting the installation process.
  12. Damaged QuickBooks Database Server Manager: Issues with the Database Server Manager can lead to Error 1920.

Symptoms of QuickBooks Desktop Error 1920

  • The installation or update process fails to complete.
  • Error message “Error 1920: Service QuickBooks Database Manager (QBCFMonitorService) failed to start” appears.
  • The QuickBooks Database Server Manager does not start.
  • QuickBooks crashes or freezes during the installation or update.
  • Users cannot access QuickBooks or its features.
  • System performance slows down when attempting to install or update QuickBooks.

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Solutions to Resolve QuickBooks Desktop Error 1920

Solution 1: Run QuickBooks Desktop as Administrator

Running QuickBooks with administrative privileges can help resolve permission-related issues.
  1. Right-click the QuickBooks installation file.
  2. Select “Run as Administrator.”
  3. Follow the installation or update prompts and check if the error is resolved.

Solution 2: Verify and Repair the Installation File

Ensuring the installation file is not corrupted can prevent errors.
  1. Download the QuickBooks installation file from the official Intuit website.
  2. Verify the file’s integrity.
  3. Reinstall QuickBooks using the verified file and check for errors.

Solution 3: Configure QuickBooks Database Manager Service

Properly configuring the Database Manager Service can resolve starting issues.
  1. Press Windows + R, type services.msc, and press Enter.
  2. Locate “QuickBooksDBXX” service (XX represents the version number).
  3. Right-click and select “Properties.”
  4. Set the Startup type to “Automatic” and start the service.

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Solution 4: Disable Antivirus/Firewall Settings Temporarily

Temporarily disabling security software can prevent interference with QuickBooks.
  1. Open your antivirus or firewall settings.
  2. Disable the software temporarily.
  3. Run the QuickBooks installation or update.
  4. Re-enable the security software after the process.

Solution 5: Clear Disk Space for Issue

Ensuring sufficient disk space can facilitate a smooth installation or update.
  1. Delete unnecessary files to free up space.
  2. Empty the Recycle Bin.
  3. Attempt to install or update QuickBooks again.

Solution 6: Run QuickBooks Install Diagnostic Tool

The Install Diagnostic Tool can fix installation-related issues.
  1. Download and install QuickBooks Tool Hub from the Intuit website.
  2. Open the Tool Hub and select “Installation Issues.”
  3. Run QuickBooks Install Diagnostic Tool and follow the prompts.
  4. Retry the installation or update.

Solution 7: Update Windows (OS)

Updating Windows can fix compatibility issues with QuickBooks.
  1. Go to Settings > Update & Security > Windows Update.
  2. Check for updates and install them.
  3. Restart your computer and retry the QuickBooks installation or update.

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Solution 8: Repair Microsoft .NET Framework

Repairing the .NET Framework can resolve QuickBooks installation issues.
  1. Open Control Panel and go to Programs > Programs and Features.
  2. Select “Microsoft .NET Framework” and click “Repair.”
  3. Follow the on-screen instructions and restart your computer.

Solution 9: Adjust User Account Control (UAC) Function

Lowering UAC settings can prevent installation restrictions.
  1. Press Windows + S, type User Account Control settings, and press Enter.
  2. Move the slider to “Never notify.”
  3. Click OK and restart your computer.
  4. Run the QuickBooks installation or update.

Solution 10: Create a New User Account (Windows)

Creating a new user account with administrative rights can bypass permission issues.
  1. Go to Settings > Accounts > Family & other users.
  2. Click “Add someone else to this PC.”
  3. Follow the prompts to create a new account with administrative privileges.
  4. Log in with the new account and retry the QuickBooks installation or update.

Solution 11: Use Selective Startup Mode

Selective Startup Mode can prevent other software from interfering with QuickBooks.
  1. Press Windows + R, type msconfig, and press Enter.
  2. In the General tab, select “Selective startup” and uncheck “Load startup items.”
  3. Go to the Services tab, check “Hide all Microsoft services,” and click “Disable all.”
  4. Restart your computer and run the QuickBooks installation or update.

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Solution 12: Reinstall QuickBooks Database Server Manager

Reinstalling the Database Server Manager can fix service issues.
  1. Uninstall QuickBooks Database Server Manager from Control Panel.
  2. Download the latest version from the Intuit website.
  3. Install the Database Server Manager and check if the error is resolved.


QuickBooks Desktop Error 1920 can disrupt your installation or update process, but with a clear understanding of the causes and symptoms, it becomes manageable. The 12 solutions provided above cover a wide range of potential issues, ensuring you have multiple strategies to resolve the error. Regular maintenance, timely updates, and proper configurations are key to preventing such errors in the future. If the problem persists, seeking professional support from QuickBooks can ensure a smooth resolution and uninterrupted business operations. Alternatively, you can call +1 888-704-1357 to speak with a QuickBooks Data Services expert who can guide you through the resolution process with detailed advice.

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